FAQS
byizza – Frequently Asked Questions
Ordering & Delivery Questions
Q: Do you deliver all over Pakistan?
A: Yes! We’re proud to deliver beautiful jewelry to every corner of Pakistan. Whether you’re in Karachi, Lahore, Islamabad, or any other city, we’ll get your byizza pieces to you safely.
Q: What payment methods do you accept?
A: We offer two convenient options:
- Cash on Delivery (COD) – Pay when you receive your order
- Online Payment – Get 5% off your entire order when you pay online
Q: How long does delivery take?
A: Most orders reach you within 3-7 business days, depending on your location. We’ll send you tracking details once your order is dispatched.
Q: Is there a minimum order amount?
A: No minimum order required! Whether you’re buying one piece or several, we’re happy to deliver to you.
Products & Quality Questions
Q: Are your jewelry pieces genuine?
A: Absolutely. Every byizza piece is crafted with care and quality materials. We stand behind every item we create.
Q: Can I see more photos of a product?
A: Of course! Feel free to message us on our social media or WhatsApp for additional photos or videos of any piece you’re interested in.
Q: Do you offer customization?
A: We love creating special pieces! Contact us to discuss custom orders – we’ll work with you to bring your vision to life.
General Questions
Q: How can I contact customer service?
A: We’re here to help! Reach out through:
- WhatsApp (fastest response)
- Instagram/Facebook DMs
- Email (we’ll get back to you within 24 hours)
Q: Do you have a physical store?
A: We’re currently an online-only brand, which helps us offer you better prices and the convenience of shopping from home.
